24/7 customer service - Lost or damaged package protection - On time delivery
Shipping & returns
Deivery Mar 01 - 11
$5.99 or Free on orders over $70
Return policy
Eligible for return or refund within 30 days of receipt
Shipping
- Processing Time: 1 – 3 working days (made-to-order)
- Shipping Time: 10 – 15 working days average (US)
- International orders: It may take 2-5 days longer due to the customs clearance process.
- Due to the global impact of COVID-19, the processing time will be a bit delayed than usual.
Return Policy
30-day return window
All eligible items can be returned in their original condition within 30 days of receipt for a full refund.
Buyer Protection program
We are here to support you if your item doesn't arrive, arrives damaged, or isn't as described.
Free returns
You can return this item for free if you select the drop-off method and it complies with our Return Guidelines.
Shopping benefits
24/7 customer service
Our customer services team is always here whenever you need help.
Lost or damaged package protection
HumanCustom will automatically refund customers when carriers notify us of lost or damaged packages.
On time delivery
For products with on time delivery label, you
can receive a $5 coupon if the delivery of this
product is later than the estimated delivery date
listed on payment page.
An unforeseen circumstance may not be eligible for on time delivery compensation, such as a strike, natural disaster or severe weather conditions.
An unforeseen circumstance may not be eligible for on time delivery compensation, such as a strike, natural disaster or severe weather conditions.